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The incontinence specialist
(Mo-Tu-Th-Fr: 9h-17h30)

Shipment

Delivery time
 
All products in the ESHOP are normaly available.
(99% level of availability).
 
Any order received before 12 AM is normaly ship the day after.
Your order is prepared in an anonymous package, no one could have any idea of the content except opening it.
 
The announced delivery time means time between our warehouse and the transportation company.
livraison via exapaq
DELIVERY VIA EXAPAQ (France and Europe)
 
Exapaq is the French specialist of the transport of small parcel
 
Delivery time in France and Europe
 
The shipment delivery time is between 24/48 hours in France Metropolitain and 48/72 hours in Europe.
 
If you are not available during the delivery, you will get a paper in you mail box. You could then call Exapaq on the phone number written on the paper to take an appointment for a free new delivery.
colissimo
DELIVERY VIA Poste/Colissimo suivi (France Only)
 
La Poste / Colissimo Suivi
 
The shipment delivery time is between 24/48 hours in France Metropolitain.
 
If you are not available during the delivery, you will get a paper in you mail box. You could then with this paper goes to the post office within 15 days to take your good.
You will then be informed when the good are given to the transportation company.
Don't heistate to ask for the number of the shipment to follow the delivery into laposte web site (Colissimo Suivi).
 
Shipment cost
 
Shipment cost are invoiced with your cart automatically before you definitively validate your oder. You will have to further cost after your order validation.
 
If you will not be in the point of delivery in the nexy 24/48 hours, you could define another shipment point at your home, neighbours, office ...
 
OUR BOXES ARE ABSOLUTELY DISCRET
 
Your shipment cost will be :
 
* 8.90 Euros for France métropolitaine with Exapaq
* 7.20 Euros for France métropolitaine with Poste/Colissimo
* 20.00 Euro for Dom-Tom (max weight 3 Kilos, above that please ask for a special quote)
* 10,50 Euros for border Europe with Exapaq